Read about how my multi-disciplinary team worked together to increase user engagement and click-through-rates on the GoDaddy.com website.
User Testing, Web Development
Empathy Mapping Meetup
Find out how I went about teaching the concept of empathy mapping, and how I helped create a successful workshop for practicing the technique.
User Research, Public Speaking
V Digital Services
Find out how out I increased the ROI of digital content by developing new content products and processes for V Digital Services' content team.
Content Strategy, Business Development
Recruiting.com (Part 2)
See how I made a long-lasting, positive impact on client retention by researching user frustrations and improving the product experience.
User Research, Content Creation
Recruiting.com (Part 1)
Read about how I leveraged user insights and audience segmentation to attract and convert Recruiting.com's ideal target audience.